ClickBid 13.250908 Release

September 8, 2025

Enhancements:

  1. Software Settings: Auction Settings: Payment: Silent Auction Winning Text Messages: We’ve updated the info bubble next to “Silent Auction Winning Text Messages” for better clarity. The new wording clarifies that for the feature to work, “Guests can check out from phone?” must also be set to “Yes.”
    image (26)
  2. Ticket Page:
    1. “Skip to Payment” option has been removed from the bottom of the ticket page.
    2. Ticket Page: “Save this credit card for use at this event?” option now appears above the Google Pay and Apple Pay fields.
  3. Leaderboard: Will display on mobile devices on the landing page
  4. Receipt Emails: Updated the no reply email address to use domain reply instead of event contact so statements/receipts do not get blocked when sending. 
  5. API Settings: Allow viewing/editing of additional data in bidders API
  6. Event Central: Event Payments: Unpaid Checkouts: Batch Process: a popup has been added when using the Batch Process button and "Allow Guests to Check Out from Phone" is set to Yes, guiding admins to adjust settings to prevent duplicate charges.
    Screenshot 2025-09-08 090444
  7. Landing Page: Added a shopping cart icon for ease of checking out. 
    1. displays how many items are in the cart for checkout.
      Screenshot 2025-09-08 091241
    2. Top Navigation bar added a 'Menu' button
      Screenshot 2025-09-08 112725

  8. Auction: Added a shopping cart icon for ease of checking out. 
  9. Bidders:
    1. Manage Bidders: For organizations with large amounts of bidders, the “All” entries option has been removed and replaced with a 1,000 entry limit to prevent timeouts.
    2. Text Bidders: Added the [p] short code to allow clients to sent their bidders to the checkout/payment page.
    3. Email Bidders: Added the [p] short code to allow clients to send their bidders to the checkout/payment page.
      Screenshot 2025-09-08 112241
  10. Event Tickets & Manage Bidders: We’ve updated the rules for when ticket purchasers become bidders, clarifying both the timing of this change and what happens once it occurs:
    1. If a ticket purchaser does not purchase a Qty Item, Donation item, or does not keep card on file, we will not turn the ticket purchaser into a bidder automatically.
    2. If a ticket purchaser only buys a quantity item and/or donation item from the ticket page, the system will create them as a bidder but will not assign a “ticket” tag. Instead, they will receive a “non-attendee” tag.
      • The non attendee tag is marked with a red circle and red X so it can be removed if needed
        Screenshot 2025-09-08 113146
    3. "Save this credit card for use at this event?" option will only show as an option if a guest is chosen in the "Copy information from one of the guests you entered?" dropdown and this setting is set to “yes” in Ticket Page Settings > General Settings > Allow Purchaser to keep card on file
      image (27)

    4. If they then choose to save the card, they are made a bidder and receive both the "guest" and "ticket" tags

Issues Resolved:

  1. Landing Page Builder:
    1. Navigation Bar: Tickets: The “Event Tickets” link will now appear in the navigation bar when enabled and linked to a ticket page on the navigation bar in the landing page builder consistently.
    2. Content Blocks: Content Blocks can now be deleted properly, even when the Header is hidden.
    3. Settings: Navigation Settings: when upgrading from a Demo account to an Essentials license, the ticket page URL will remain empty, ensuring outside ticket pages can be linked as intended.
  2. Event Tickets:
    1. Ticket Page Settings:
      1. Quantity Items:  Quantity limits will now be enforced correctly, no longer overselling, even when multiple purchases happen at nearly the same time.
      2. Form Name: The Ticket page title and name fields can no longer be left empty, preventing broken pages.  
    2. Modify Tickets: Underwriting description from Legacy will no longer display when copying from Legacy to VV, and the unused description column has been removed as we are no longer using the description in VV.  Underwriting details will still show as usual.
    3. Guest update link page: Empty responses (when no selection or entry is made) will now be saved properly.
  3. Ticket Page:
    1. The payment form is displaying the full frame
    2. 'Show more' is displaying the full description if larger that 2 sentences on a mobile device.
  4. Landing page: If event dates are in the past, items are closed, and bidder registration is set to “no,” bidders can now sign in to complete checkout.  Also, both “sign in” and “sign up” are shown to avoid confusion and allow bidders to log in and check out as intended for events with past start/end dates, closed items, and bidder registration set to “yes.”
  5. Integrations: All integrations will now correctly export sales made through the ticket page to the provided contact.
  6. Swipers will work correctly in the butler "Configured/Not Configured"
  7.  Dashboard: Post Event:
    1. The total in Post Event now properly accounts for refunds and aligns with the totals for all item types on the Welcome Page.
    2. Bidder Quick View: Totals in Bidder Quick View now match actual totals.
  8. Bidders: Manage Bidders: Edit Bidder: Custom Data: Date/time values from custom bidder questions now display in the event’s time zone (instead of UTC).  
  9. Items: Manage Donors:  When adding a new donor, the system will automatically show the page where the new row is added, instead of incorrectly placing it on a page that you are not currently viewing.

 

Get The Latest Updates
Subscribe To Our Monthly Newsletter

No spam, notifications only about new products, updates.

Related Posts

Become a subscriber

Subscribe to our blog and get the latest updates straight to your inbox.